Privacy conditions
Welcome to our website! The protection of your personal data is very important to us.
In these Privacy Conditions we explain how we deal with personal data obtained by us via the website www.afadispensing.com (hereinafter the ‘Website’) and via offline requests for information or contact.
Collection and use of personal data
Request for contact or information
If you’re curious about what AFA could do for you, or want to see how your brand would look with AFA’s products, please contact AFA Dispensing (Head Office in the Netherlands) or a local subsidiary in the United States, China or Singapore. You can do this by phone or via the online contact forms on the Website.
Online contact form
If you ask us to provide information, get in touch or arrange an appointment, you’ll need to give us at least the following personal data via the online contact form so we can process your request:
Depending on your request or question, we may also ask for the following personal data:
Cookies
Our website uses cookies. A cookie is a small, simple file sent with pages from this website and/or Flash applications, which your browser stores on your computer’s hard drive.
For more information about our use of cookies, please see our cookie policy on the Website.
Sharing data with third parties
We apply suitable safeguards to protect the privacy and security of your personal data, and use it only in ways consistent with our relationship with you and the practices described in these Privacy Conditions. Where required, we also enter into data processing agreements with third-party processors that include model contract clauses approved by the European Commission.
We won’t share your personal data with third parties unless:
Local subsidiaries and authorized distributors
We’re headquartered in the Netherlands. To provide you with better service, your personal data may be shared with our local subsidiaries or authorized distributors, including those outside the European Economic Area (‘EEA’). These subsidiaries and distributors will only use your data for the purpose it was provided for, such as carrying out an agreement with you or providing the information you requested.
Data storage and retention
Your personal data is stored on our servers and on the servers of the cloud-based database management services we use. These third parties don’t use or have access to your personal information for any purpose other than cloud storage and retrieval.
Retention period
We won’t keep your data longer than necessary for the purposes it was processed for, unless we’re required to retain it longer to comply with legal obligations (such as the Dutch tax requirement to keep certain data for at least seven years). How long we keep data depends on its nature and purpose, so retention periods can vary by purpose and by country.
Security of your information
We take appropriate and reasonable technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of the personal data. We’ve put physical, technical and administrative safeguards in place, and only give access to your personal data to employees who need it.
Third-party privacy statement
Our website may contain links to external third-party websites. These Privacy Conditions don’t apply to third-party websites linked from the Website. We accept no responsibility or liability for how these third parties handle your personal data. We therefore recommend you always check the privacy policy on any third-party website you visit.
Data subject rights
Right of access and correction
You’re entitled to see the personal information we hold about you. If it’s incorrect, you can ask us to correct it.
Right to object
You have the right to object to the processing of your personal data if you disagree with how we process it. If you object to us using your personal data for direct marketing, we’ll stop doing so immediately.
RIGHT TO DATA PORTABILITY
In certain circumstances you have the right to receive the data you provided to us in a structured, commonly used and machine-readable format and you have the right to transmit those data to a third party.
RIGHT TO BE FORGOTTEN
You have the right to request us to delete the personal data we have on you. When you request the deletion of your account, we will delete data that can be traced back to you, except for the data that we are required by law to store for a longer period.
RIGHT TO RESTRICTION
You have the right to request restriction of the processing of your personal data. This means that we may retain your data but may not use it. You have this right in a certain circumstance. If you are of the opinion that this applies to you, please contact us.
RIGHT TO WITHDRAW CONSENT
You have the right to withdraw any consent you have previously given with effect for the future at any time without this affecting the lawfulness of the processing that took place on the basis of the consent given until the moment of withdrawal.
CONTACT DETAILS FOR REQUESTS
For the abovementioned requests, please contact [email protected]. Please note that for such requests, we need to verify that you are actually the person in question.
RIGHT TO FILE A COMPLAINT
You have the right to submit a complaint about the way we handle your data. If you have a complaint, we prefer to resolve it with you personally. Please do not hesitate to contact us at [email protected].
If you nevertheless still can't work it out with us, then you have the right to submit your complaint with the Dutch Data Protection Authority or, if you reside in the European Union, the supervisory authority in the Member State of your habitual residence
NO AUTOMATED DECISION MAKING
No automated decision making takes place via the Website.
AMENDMENTS TO THESE PRIVACY CONDITIONS
Legislative changes or changes to our internal processes may require these Privacy Conditions to be amended.
If such an amendment has been implemented, we will inform you of this at the beginning of the Privacy Conditions.
We recommend you consult these Privacy Conditions regularly so that you are aware of such amendments.
CONTACT INFORMATION
If you have any questions about the processing of your personal data and your rights relating to data protection, please contact:
AFA Dispensing Group B.V.
Attn. Legal Counsel
+31 (0)40-309 9600
Achtseweg Zuid 151B
5651 GW Eindhoven
The Netherlands
Version: 3.0
Date of latest amendments: August 7, 2025
